Effective Date: September 12, 2026

Terms and Conditions

Welcome to the BRIGS LLC website. These Terms & Conditions (“Terms”) govern your access to and use of the BRIGS LLC (“BRIGS,” “we,” “our,” or “us”) website, online forms, portals, communications, and other online services that link to these Terms.

By accessing or using this website, submitting information through a website form, or otherwise interacting with our online services, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

Terms and Conditions Contents

About BRIGS

BRIGS LLC provides condominium management, homeowners association management, apartment and investment property management, maintenance, construction, consulting, and related property services.

Information provided on this website is intended to provide general information about BRIGS and its services. Nothing on this website creates a property management, contractual, fiduciary, or other professional relationship unless such a relationship is separately established through a written agreement with BRIGS.

Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to use the website in a manner that could damage, disable, overburden, interfere with, or impair the website or BRIGS’ systems; attempt to gain unauthorized access to any portion of the website, accounts, systems, or networks; introduce viruses, malicious code, or other harmful technology; impersonate another individual or organization; submit false, misleading, fraudulent, or unlawful information; or use information obtained through the website for unlawful purposes.

BRIGS reserves the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated.

Website Forms and Information You Submit

The BRIGS website may include forms that allow users to request information, inquire about services, request consultations, submit maintenance or property-related requests, apply for employment, or otherwise communicate with BRIGS.

You agree that information you submit through our website will be accurate and that you have the authority to provide such information.

Submitting a website form does not create a contractual relationship with BRIGS or guarantee that BRIGS will provide any particular service.

Our collection and use of personal information submitted through the website is governed by our Privacy Policy.

SMS and Text Messaging Terms

When you provide your mobile telephone number to BRIGS and affirmatively consent to receive text messages, you authorize BRIGS LLC to send SMS or text messages to the number you provided. Messages may relate to your inquiry, appointments, property or community information, service or maintenance requests, account-related information, updates regarding BRIGS services, and marketing or promotional communications where you have provided the appropriate consent.

Message frequency varies based on your interactions with BRIGS and the services or communications you request. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to a BRIGS text message. After submitting an opt-out request, you may receive a final message confirming that you have been unsubscribed.

For assistance regarding SMS communications, reply HELP or contact BRIGS using the contact information provided below.

 

Your consent to receive marketing SMS messages is not a condition of purchasing goods or services from BRIGS.

Carriers are not liable for delayed or undelivered messages. Availability of SMS services may depend upon your wireless carrier and mobile service.

BRIGS’ collection, use, and protection of information associated with SMS communications is also governed by our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Calls and Other Communications

When you provide BRIGS with a telephone number, email address, or other contact information, you authorize BRIGS to contact you as reasonably necessary to respond to your inquiry, administer requested services, communicate regarding a property or association, or otherwise manage your relationship with BRIGS.

Where required by law, BRIGS will obtain appropriate consent before sending marketing communications.

You may withdraw consent to receive marketing communications as provided in the applicable communication or by contacting BRIGS.

Resident, Owner, and Association Portals

BRIGS may provide access to third-party or BRIGS-operated portals through which residents, owners, trustees, board members, vendors, or other authorized users can access information or perform certain functions.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to promptly notify BRIGS if you become aware of unauthorized access to or use of your account.

Certain portals or third-party services may be subject to additional terms and privacy policies provided by the applicable service provider.

Online Payments

The website or associated portals may allow users to make payments through third-party payment processing services.

BRIGS may not directly collect or store all payment-card or banking information associated with these transactions. Your use of third-party payment services may be subject to additional terms and privacy policies established by the applicable payment processor.

You are responsible for ensuring that payment information you provide is accurate and that you are authorized to use the applicable payment method.

Third-Party Websites and Services

The BRIGS website may contain links to websites, portals, applications, payment processors, or other services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement by BRIGS.

BRIGS does not control and is not responsible for the content, security, availability, privacy practices, or terms of third-party websites and services. Your use of third-party services is subject to the applicable third party’s terms and policies.

Intellectual Property

Unless otherwise indicated, the content of the BRIGS website, including text, graphics, photographs, designs, logos, icons, videos, page layouts, and other materials, is owned by or licensed to BRIGS and is protected by applicable intellectual property laws.

You may view and use website content for your personal or legitimate business purposes relating to BRIGS services.

You may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from BRIGS website content without prior written permission, except as permitted by applicable law.

Website Information and Availability

BRIGS strives to provide useful and accurate information through its website but does not warrant that all website content will always be complete, accurate, current, or error-free.

Property management requirements, available services, pricing, regulations, community information, and other information may change.

BRIGS may modify, suspend, discontinue, or restrict portions of the website at any time without notice.

No Professional or Legal Advice

Information provided through the BRIGS website is for general informational purposes and should not be considered legal, financial, tax, engineering, insurance, or other professional advice.

Users should consult qualified professionals regarding matters requiring specialized professional advice.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the BRIGS website and its content are provided on an “as is” and “as available” basis.

BRIGS makes no warranties, express or implied, regarding the operation, availability, accuracy, reliability, security, or suitability of the website or its content, except where such warranties cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, BRIGS and its owners, officers, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, this website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Privacy

Your privacy is important to BRIGS. Our collection, use, disclosure, and protection of personal information is governed by our Privacy Policy.

The Privacy Policy should be reviewed together with these Terms, particularly if you submit personal information, including a telephone number, through the BRIGS website.

Changes to These Terms

BRIGS may revise these Terms periodically to reflect changes to our website, services, business practices, technology, or applicable legal requirements.

When these Terms are updated, the revised version will be posted on this page and the Effective Date above will be updated.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or use of the BRIGS website will be subject to the jurisdiction of courts of competent jurisdiction in Massachusetts, except where applicable law provides otherwise.

Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

Contact Information

For questions regarding these Terms and Conditions, please contact:

BRIGS LLC
185 Dudley Street
Boston, MA 02119
Phone: (617) 536-4900
Email: info@brigsllc.com

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